Inbound Call Center
The Lead Boutique offers onshore domestic inbound call center services. Our goal is to ensure that you receive the maximum return on investment from your inbound campaign. Our vast network of over 50 call centers across the U.S. and in Canada has over 1,200 seats. Your dedicated inbound agents are able to aggregate all client information after speaking to them. All lead/survey/customer information will be emailed to you daily, weekly or monthly.
Our inbound call centers handle direct response from:
- Print Media
- Direct Mail
- Internet Marketing
- Direct Response Television (DRTV)
- TV Commercials and Infomercials
- Network Television
- Cable Television
Our service is used for a wide range of inbound needs, such as:
- Message Taking
- Help Desk Support
- Responses to direct marketing or advertising
- Order taking/fulfillment
- Filtering of potential leads
- Negative deflection away from your employees/resources
Our inbound call center is capable of handling:
- Large monthly call volume
- Low monthly call volume
- Monthly call volume fluctuations
- Direct response call spikes
- Seasonal call spikes
- Onetime events
- Call handling capacity
- 24 hours a day/7 days a week
Benefits from inbound call center outsourcing:
- Increase ROI
- Fluent in English and Spanish
- Increase conversion rates
- Increase sales form up-sells and cross-sells
- Drive and measure results using advanced technology
- Lower handling costs with effective solutions
- Assistance with strategizing for optimizing customer acquisition and retention
- Flexibility with monthly call volume
- Provide recommendations based on volume and requirements
- Guidance on customer acquisition and retention programs
Questions your Account Representative will ask you for a quote:
- What are the total number of calls and/or minutes you anticipate per day?
- What are the hours of operation you require for inbound call answering?
- If 24 hour call answering is not required, do you require an automated off hours voice-mail solution? If not, would you like an off-hours greeting instructing the hours of operation?
- Do you require a toll free 1-800 number?
- Can you provide an example of your inbound call script?
- What information do you require us to collect?
- Does your campaign require proprietary IVR services?
- Are you in need of e-bound services, ie: live chat, or SMS?
Ask us about:
- Customer Care Call Center Services
- Cross/Up-selling Call Center Services
- CRM (Customer Relationship Management)
- Dealer Locator and Technical Call Center Services
- Call Center Help Desk Support Solutions Tailored to Your Individual Needs
- Disaster recovery services for government
- Voicemail Services
- Email Services
- E-Bound Services
- Interactive Voice Response (IVR)
- Reservationless Conference Calling
- Fax Services
The Lead Boutique’s experienced and knowledgeable Account Managers can build a customized quote based on your inbound lead generation mediums, estimated average call volume, estimated duration per call and inbound call script. Please fill out the form below to get set up with a dedicated Account Manager that will discuss and help build your marketing plan.
To Obtain A Outbound Call Center Quote ↓